Payment Policy
Payment Policy Overview
This Payment Policy explains how transactions are handled when placing orders on our website. It details available payment methods, authorization procedures, and the handling of payment information. By choosing a payment method and completing a purchase, customers authorize the processing of payments through the selected provider.
Accepted Payment Methods
We support a variety of secure payment methods, including:
- Digital wallets: Shop Pay, Google Pay, Apple Pay
- Credit and debit cards: Visa, Mastercard, Maestro, American Express, UnionPay,
- Other Method: PayPal
Availability of specific payment methods may vary based on location, device, or the chosen provider.
Pricing and Charges
All prices displayed represent the final cost of products. Payments are processed in British pounds. No additional shipping fees are added during checkout, and the total amount payable is clearly displayed before confirmation.
Payment Processing
Payments are processed via trusted third-party gateways using SSL encryption. Full card details and financial information are managed directly by the payment provider and are not stored by the website.
When Charges Occur
Payments are charged at the time an order is placed. If a payment fails, is unauthorised, or is declined, the order will not be confirmed. Customers must select an alternate payment method to complete the purchase.
Security
Transactions are secured with industry-standard SSL encryption. The store does not retain full card information, reducing the risk of unauthorised access.
Transparency and Agreement
By completing a purchase, customers confirm agreement with the Terms of Service, which cover orders, payments, deliveries, returns, and website usage.
Privacy
Personal information collected during checkout is handled according to applicable data protection laws. Further details are provided in the Privacy Policy.
Failed or Reversed Payments
Orders cannot proceed if payment fails or is disputed. In cases where a payment is reversed after fulfilment, customers will be contacted to resolve the balance.
Refunds
Refunds are issued to the original payment method. Timing may vary depending on the payment provider or financial institution. For further details, see the Return and Refund Policy.